C. Gaps of Systems
Assessing Gaps of Systems asks that we consider the inclusiveness of the systems upon which our proposed action depends and that we reflect critically upon the limitations of those systems. For example, if we propose to communicate a message – upon what systems does our message depend? We must consider how we will reach people who do not speak our language, who cannot hear/read, and to what extent there may be communities who lack access media. Alternatively, if we locate a free mediation service at the court-house, we must consider whom our legal system serves and fails to serve and whether our efforts to provide alternative methods for conflict resolution might be limited due to the legal system’s limitations. Ultimately, this aspect of Gap review asks whether we aware of the limitations of our existing systems and how we may create more inclusive systems.